Advanced Email Tracking
EMAIL TRACKING
Email tracking is used to track and audit any emails sent from within WorkZerk, such as portal invites, portal updates and space user invites.
Tracking is comprehensive, and includes the ability to track delivery of emails, plus in most cases email opens.
Using the built-in WorkZerk email tracking you can audit invitations and get advanced information of the deliverability of those emails (without having to contact WorkZerk Support). WorkZerk uses Sendgrid to send emails, and email status updates are updated in real-time within seconds.
You’ll know exactly why an email invite hasn’t been received (for example if the email was blocked at the server) or other reasons.
You can then take action to invite that Worker using an alternative email address, or manually invite them if required.