Avoid Session Expired Screen

This article explains why the ‘Thanks for Using WorkZerk’ screen may appear in some situations.

This screen will show in WorkZerk in circumstances where the same WorkZerk user has more than three active screens displayed (on your current device, or any other device).

The last instance of the application to be opened for that user will also have priority. Any old sessions logged into WorkZerk with the same WorkZerk user will be shown this screen.

WorkZerk is based on a technology that relies on thousands of small messages between the application front-end and the server back-end. These all happen transparently to the user, and enable the ‘Live’ and ‘Real-Time’ features of WorkZerk.

There is no point updating all sessions that are opened (including older sessions or old browser windows) if those sessions are not currently being used. So efficiency, old sessions are closed for you automatically.

If you see this screen and you still want to use WorkZerk, all you have to do is log back in and you can use it straight away.

If you notice after a few seconds that you are redirected back to this screen, chances are that somebody else is using your WorkZerk login. Each Admin user (Space User) should use their own user login in that case.

Add new users to WorkZerk

You can add new users to WorkZerk at anytime, which help prevent these messages from occuring. This will also allow for more personalisation of the user interface, as WorkZerk will automatically save your user session state including fields displayed, what sections of the screen are being used etc.

Multiple browser windows?

To avoid seeing this screen, when using WorkZerk we recommend you don’t hold down the SHIFT key on windows when clicking on links within 1pm (to create a new browser window). Keep working in one single browser tab, logged in with the same WorkZerk user, to avoid being logged out.